Welcome to Desi Forge Co. (https://desiforgeco.in). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
1. Information We Collect
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, billing address, shipping address, email address, and phone number. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.
2. Payment Processing (Razorpay)
We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved. Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
3. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your orders, including arranging for shipping and providing you with invoices and order confirmations.
- To communicate with you regarding your order, including WhatsApp notifications or direct customer support.
- To screen our orders for potential risk or fraud.
4. Cookies and WooCommerce
Our store is built on WooCommerce. We use cookies to keep track of cart data and ensure the website functions correctly. These cookies contain information about the cart as a whole and help WooCommerce know when cart data changes. No personal information is stored within these cookies.
5. Third-Party Services
In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us (such as payment gateways and shipping couriers). However, certain third-party service providers, such as payment gateways, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
6. Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
7. Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
8. Contact Information
If you would like to: access, correct, amend, or delete any personal information we have about you, or simply want more information, contact us at: